McWong Appoints Seasoned Customer Service Professional to Lead New Technical Support and Quotations Team

Feb 6, 2023

Sacramento, Calif. February 6, 2023—McWong International, the industry leader in award-winning Bluetooth® mesh solutions, is pleased to announce it has appointed James Robinson as Director of Technical Support and Quotations. Robinson brings more than 30 years of lighting industry customer and technical support experience to McWong International.

Having started his career providing theatrical lighting layouts and bid estimation for Strand Lighting for nearly nine years, Robinson then served as Director of Customer Service at Leviton for nine of his 18 years there, overseeing Quotations, Applications Engineering, Project Management, Technical Support, and Customer Service. He was also Director of Customer Service at Touché Lighting Control for several years, where he oversaw Project Engineering and Field Service. Robinson most recently worked as the Lighting Controls Specialist for Professional Lighting Services, a lighting representative, with responsibilities including specification sales, lighting control layouts, technical support, and field commissioning.

“I enjoy helping customers at all stages of a project’s life cycle – from pre-sale design through post-sale commissioning and support,” Robinson notes, “and I’m looking forward to helping build McWong International’s technical team to support partners and customers with successful deployments of networked lighting controls projects.”

“We welcome Jim to the McWong team,” says Stephen Zhou, Executive Vice President of McWong. “His expertise will help us continue to build a world-class technical support organization to support our sales team and external partners.”

About McWong International
For nearly 40 years, McWong has produced superior lighting controls and related electrical power and protection components. Today, McWong has engineered IoT solutions for today’s rapidly changing marketplace. With advanced design and manufacturing facilities, McWong offers extensive component choices for OEMs as well as robust solutions for contractors, ESCOs and facility managers. More information about McWong can be found at www.mcwonginc.com.